What Sets Us Apart
We pride ourselves on excellent customer service and support. We understand that everyone is different and can have varying levels of technical experience or knowledge. We can work with any skill level to make you feel comfortable throughout the process. We never try to talk over your head or make you feel inferior.
Even though WordPress is a very friendly platform to get started with, it can be overwhelming for some. Depending on what level of involvement you are looking for, we can accommodate you. We can take care of everything for you, or we can provide you access to maintain your own content if you make frequent changes or maintain a blog. We can even provide basic WordPress training if you want to maintain your own content, but don’t know how.
Basic Maintenance Plan
To make things simple, we offer a Basic Maintenance Plan that’s included FREE with your hosting plan provided by us. It’s important to regularly keep up with the latest security updates and patches to keep your website safe from hackers. Our plan will provide you peace of mind without the hassle of doing it yourself.
Basic Maintenance Plan includes the following:
- Monthly check and update (if necessary) of the WordPress Core
- Monthly check and update (if necessary) of the Genesis Framework
- Monthly check and update (if necessary) of any installed plug-ins
- Minor updates to content (15-minutes maximum per month)
Any training, modifications or additions to your website will be billed at the rate of $75/hour. A written estimate/proposal will be sent to you and will require approval. In addition, a 50% deposit is required before work can begin.
Contact us today to discuss your specific support needs.